OnlyMens legal

Refund Policy

Last updated: 28 August 2026

Simple 14-day request window

You may request a refund within 14 calendar days of the purchase date. Use the contact form, select support, and provide the email used at checkout plus enough information to locate the transaction. Do not send card details.

Delivery problems and duplicate charges

If a payment succeeded but the report was not delivered, first use report recovery. We will correct delivery or refund a verified non-delivery. Verified duplicate or incorrect charges are refunded to the original payment method.

How refunds work

Approved refunds are submitted to the original payment method through Stripe. Your bank or card provider controls when the credit appears. Report access may be deactivated after a full refund, while the transaction and refund record are retained for accounting, fraud prevention, and legal purposes.

Abuse and statutory rights

We may refuse repeated, fraudulent, or abusive requests where permitted by law. This policy does not limit any mandatory consumer right, remedy for defective digital content, charge-dispute right, or protection that applicable law gives you.

Operator

OnlyMens is operated by Gexiro Global Enterprises Ltd, Eurotowers, 2 Europort Road, GX11 1AA, Gibraltar.